It was like the wild, wild west!
We spoke with Eric Edwards, the HRIS manager for tenure and service awards at Sunquest. Prior to using Guusto, Sunquest did not have any tracking mechanism for their rewards program. See how we helped Sunquest to track and report much better than ever before.
We often see companies already paying for employee recognition but don't even realize it or track how effective it is. We call this the Hidden Manager Spend. These expenses tend to take the form of lunches, gift cards, small gifts, or other rewards for team members. Not only is this style of recognition unstructured, fragmented and overall has a low effective rate, but it may also leave your organization exposed and non-compliant with tax laws in your region.
Prior to Guusto, Sunquest used AMEX gift cards for service awards and spot awards. There was no solid data. No oversight on the award amounts across departments led to inconsistent rewards among departments. This problem led to low morale among employees who would find unequal recognition unfair within the company.
Guusto's user-friendly platform gave broad insight across Sunquest's entire recognition program. At a glance, Eric can easily see which departments are giving rewards at each value. Through our Teams function, Sunquest can manage budgets and support recognition among leaders at a glance. Eric easily monitors gift reasons to ensure they are aligned with Sunquest's core values. Sounds like a lot of time? Turns out, Guusto actually saved at least 50% of time in their HR Department.