Learn the Ropes

It's all pretty simple, but here's a quick run through

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Hosted by the Customer Success Team

Jenna Maclean

Zsofia Slamani

See Guusto In Action

Redeeming Gifts

Use a phone or computer on the web

No App Required, it's just handy ;)
Never lose another gift card
Access gifts anytime through Web or App
Once claimed, gifts never expire
Gifts can be split across multiple merchants
Remaining balance is always saved

See Full Redemption Guide

01
Claim gift by attaching it to your email address

02
Choose a merchant, unless it was designated by sender

03
Present phone or a print out of the merchant gift card

Mobile App

Appreciation on-the-go

Quickly send gifts from anywhere
It's free to download
Use your account funds or a credit card
Track if claimed, and send reminders
Cancel unclaimed gifts for a full credit

app store button

google play button

01
Select the gift item to make it something thoughtful

02
Set the gift value, and choose merchant or leave it open

03
Add message and photo, send via text and/or email

Web Platform

Set up your account

Setup default name, messages, and image
Add your branding and message
Set reason to track in reporting

Send gifts instantly

Order up to 1,000 gifts at a time
Send dinner, drinks, movie, spa, shopping or Guusto gift card
Choose the merchant or leave choice to recipient (see options)
Set claim period - full refund for unclaimed gifts
Pay Forward option to make recipient pass the gift to someone else
Lots of options for sending so no one is left out (email, text message, export links, print)
Choose language for gift (English or French)
Deliver immediately or schedule each gift for a different date
Option to notify the recipient's manager about the recognition

Send free test gift

Manage and track your gifts

An easy-to-navigate command centre to track everything
See which gifts have been claimed
Send reminders to recipients about gifts
Cancel unclaimed gifts anytime for full refund
Powerful search, filter, and export options
Expense Reports - see full transaction history and invoices
Taxable Benefits - see total amount claimed by each recipient
Gift Reasons - insights into why gifts are being sent over time

Teams

Setup and rollout teams

Create a Team in seconds
System will notify Team Members (and provide login details if new)
Who should I load as Team Members?
How many Teams should I setup?

See Guide to Rollout Teams

Manage team funds

Transfer funds from the Team Balance to any Team Member
Transfer funds back by using negative sign in front of amount
See total claimed and unclaimed gifts sent by each Team Member
Easily remind Team Members to use their Available Balance

Manage team members

Add new Team Members or upload a list
Set which Team Members get admin rights
Make any Team Member's activity public for others to see
Give any Team Member access to spend Team Funds (set limits)
Set some overall preferences (e.g. Recipient Restrictions)

Discover team insights

Full visibility into all Team Members Activity
Powerful search, filter, and export options
Gift Report - see every gift sent out by Team Members
Expense Reports - see full transaction history and invoices
Taxable Benefits - see total amount claimed by each recipient
Gift Reasons - insights into why gifts are being sent over time

Set up the nomination box

A great non-monetary option to allow peer-to-peer recognition
Load some Reasons for Nominations
See Leaderboard for all nominations
Track all nominations and export data
Option to require Admin Approval for nominations
Option to notify the nominee's manager about the nomination

Nominate your peers

Recognize your colleague's contributions
View and edit your past nominations
Engage with social feeds & leaderboards

Can't find what you're looking for?
Visit the Help Centre