HOW IT WORKS

Learn the Ropes

It's all pretty simple, but here's a quick run through

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Hosted by the Customer Success Team

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Jenna Maclean

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Kerem Camur

Redeeming Gifts

Use a phone or computer on the web

  • No App Required, it's just handy ;)
  • Never lose another gift card
  • Access gifts anytime through Web or App
  • Once claimed, gifts never expire
  • Gifts can be split across multiple merchants
  • Remaining balance is always saved
See Full Redemption Guide
  • 01
  • Claim gift by attaching it to your email address
  • 02
  • Choose a merchant, unless it was designated by sender
  • 03
  • Present phone or a print out of the merchant gift card

Mobile App

Appreciation on-the-go

  • Quickly send gifts from anywhere
  • It's free to download
  • Use your account funds or a credit card
  • Track if claimed, and send reminders
  • Cancel unclaimed gifts for a full credit
Watch Video
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  • 01
  • Select the gift item to make it something thoughtful
  • 02
  • Set the gift value, and choose merchant or leave it open
  • 03
  • Add message and photo, send via text and/or email

Web Platform

Set up your account

Send gifts instantly

  • Order up to 1,000 gifts at a time
  • Send dinner, drinks, movie, spa, shopping or Guusto gift card
  • Choose the merchant or leave choice to recipient (see options)
  • Set claim period - full refund for unclaimed gifts
  • Pay Forward option to make recipient pass the gift to someone else
  • Lots of options for sending so no one is left out (email, text message, export links, print)
  • Choose language for gift (English or French)
  • Deliver immediately or schedule each gift for a different date
  • Option to notify the recipient's manager about the recognition

Manage and track your gifts

  • An easy-to-navigate command centre to track everything
  • See which gifts have been claimed
  • Send reminders to recipients about gifts
  • Cancel unclaimed gifts anytime for full refund
  • Powerful search, filter, and export options
  • Expense Reports - see full transaction history and invoices
  • Taxable Benefits - see total amount claimed by each recipient
  • Gift Reasons - insights into why gifts are being sent over time

Teams

Setup and rollout teams

See Guide to Rollout Teams

Manage team funds

  • Transfer funds from the Team Balance to any Team Member
  • Transfer funds back by using negative sign in front of amount
  • See total claimed and unclaimed gifts sent by each Team Member
  • Easily remind Team Members to use their Available Balance

Manage team members

Discover team insights

  • Full visibility into all Team Members Activity
  • Powerful search, filter, and export options
  • Gift Report - see every gift sent out by Team Members
  • Expense Reports - see full transaction history and invoices
  • Taxable Benefits - see total amount claimed by each recipient
  • Gift Reasons - insights into why gifts are being sent over time

Set up the nomination box

  • A great non-monetary option to allow peer-to-peer recognition
  • Load some Reasons for Nominations
  • See Leaderboard for all nominations
  • Track all nominations and export data
  • Option to require Admin Approval for nominations
  • Option to notify the nominee's manager about the nomination

Nominate your peers

  • Recognize your colleague's contributions
  • View and edit your past nominations
  • Engage with social feeds & leaderboards
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