How It Works

Visit Help Centre for answers to common questions and Getting Started Guide.

Redeeming Gifts

No App Required

Recipient simply opens the gift link with any web browser on phone or computer

Full Step-By-Step Redemption Instructions

  • 01
  • Claim gift so you never lose it &
  • access it anytime via web or app
  • 02
  • Choose a venue, unless
  • it was designated by sender
  • 03
  • Present phone or a print out,
  • any remaining balance saved

Guusto Mobile App

Sending Gifts

Send a Test Gift
  • 01
  • Select the gift item to make
  • it something thoughtful
  • 02
  • Set the gift value, and
  • set venue or leave it open
  • 03
  • Add message and photo,
  • send via text and/or email
app store button google play button

Guusto Web

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Help Centre

Buy Gifts

Delivery Options

  • Lots of options for sending so no one is left out:
  • email
  • text message
  • export links - for sending with your own system
  • print gift link - for recipient to choose merchant online
  • print gift card - for recipient to redeem at specific merchant
  • Option to pre-load Common Recipients that will autofill as you type
  • Option to select from set Recipient Notes (e.g. Department)
  • Choose language for gift (English or French)
  • Deliver immediately or schedule each gift for a different date
  • Option to notify the recipient’s manager about the recognition

Manage Gifts

  • An easy-to-navigate command centre to track everything
  • See which gifts have been claimed
  • Send reminders to recipients about gifts
  • Cancel unclaimed gifts anytime for full refund
  • Powerful search, filter, and export options
  • Expense Reports - see full transaction history and invoices
  • Taxable Benefits - see total amount claimed by each recipient
  • Gift Reasons - insights into why gifts are being sent over time

Setup Account

  • Dashboard overview
  • Profile name, image & messages
  • Load recipient and reason lists
  • Account funds overview

Sending Gifts - Web

  • Buying gift options
  • Delivery options
  • Payment options
  • Managing all your gifts


  • Recipient must pass gift to someone
  • Get employees to recognize a colleague
  • Get your clients to generate new leads
  • Track who it gets passed to


Guide to Rollout Teams
Help Centre: Teams

Team Setup

Manage Funds

  • Transfer funds from the Team Balance to any Team Member
  • Transfer funds back by using negative sign in front of amount
  • See total claimed and unclaimed gifts sent by each Team Member
  • Easily remind Team Members to use their Available Balance

Member Settings


  • Full visibility into all Team Members Activity
  • Powerful search, filter, and export options
  • Gift Report - see every gift sent out by Team Members
  • Expense Reports - see full transaction history and invoices
  • Taxable Benefits - see total amount claimed by each recipient
  • Gift Reasons - insights into why gifts are being sent over time

Nomination Box

  • A great non-monetary option to allow peer-to-peer recognition
  • Load some Reasons for Nominations
  • See Leaderboard for all nominations
  • Option to require Admin Approval for nominations
  • Option to notify the nominee’s manager about the nomination

Teams - Setup

  • Learn how to create a team
  • Add members or load a list
  • The system will create Guusto accounts for new members

Teams - Manage Funds

  • Funding the Team account
  • Transfer funds to/from members
  • Overview of member spending
  • Send reminders to use funds

Teams - Member Settings

  • Add new members
  • Load recipient and gift reason lists
  • Activate public recognition
  • Open spending limits of team funds

Teams - Reports

  • Full visibility into member spending
  • Gift reports for full team or by member
  • Expense reports, taxable benefit reports, gift reason reports

Team Admin - Nomination Box

  • Setup a Peer-Nomination Box
  • Edit reasons for nominations
  • View leaderboard for nominations
  • Track all nominations and export data

Team Member - Nomination Box

  • Learn how to nominate colleagues
  • See nominations made and received
  • Track leaderboard for nominations
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