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Case Study

Harry Rosen

Getting Mileage out of Rewards

head shot of Carolyn Tyrie

Honestly, you guys have made this program so simple. So simple to administer and simple to redeem, so we like that.

Name

Carolyn Tyrie,
Chief Human Resource Officer

Customer Type

Retailer

What I was most attracted to is, first of all, it was a very modern solution to what we had in terms of labour. Honestly, you guys have made this program so simple. So simple to administer and simple to redeem, so we like that. We recognize that we've got 4 generations of people working with us and not everybody likes the same things, and we like that this is a program that people can personalize to their own needs and wants, but the simplicity was really a big factor as well.


Ultimately, why did you decide you wanted to do business with Guusto?

For all of those reasons I described. Plus, the fact that the cost of this program, because you are getting your money from your vendors, is great, right? It is so manageable and so easy to introduce. But the cost was an issue because we really never thought we were getting value for money from the old service recognition program at all. And the whole issue about giving people cash in the past was, we just didn't feel we were getting any mileage out of that. No emotional attachment in cash, you know?


How likely are you to recommend Guusto?

I would recommend you guys whole-heartedly.


If someone were listening right now, why do you think that person should take action and use Guusto?

Because it's a very low-cost high-benefit simple to use solution.


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